Somehow I had missed this bit (in Spanish only). Thanks to Apuntes CientÃficos desde el MIT. Mexico held a contest to let its citizens nominate the most useless paperwork at the national, state and municipal levels. Usually bureaucracy tries to guard against such criticisms because it may be seen as a sign of weakness. (That’s my take on it). Otherwise, I see no reason for the lack of complaint boxes in every public office. The “box” could be visited routinely to identify serious problems. Now, will they eliminate the most useless paperwork or simply replace it with a new useless idea. We shall see.
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